Returns & Exchanges
At Al Karim, we strive to ensure your fashion experience is seamless, offering a 14-day window for returns and exchanges on all eligible items. We are committed to providing you with high-quality couture and ready-to-wear pieces that meet your complete satisfaction.
Initiate Your Request
Visit our online returns portal or contact our customer support team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garments remain unworn, unwashed, and in pristine condition.
Ship to Al Karim
Affix the provided shipping label to your parcel and drop it off at any authorized courier location; please retain your tracking receipt for reference.
Inspection and Refund
Once our quality assurance team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing